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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dylan Walford

Dylan Walford

August 14, 2025

5  out of  5
rating by Dylan Walford
"Had a great experience and Charles was able to lower our premiums. Would definitely recommend."
We responded:
"Thank you, Dylan! I'm happy to hear that Charles was able to assist in lowering your premiums. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Regina Stokes

August 13, 2025

5  out of  5
rating by Regina Stokes
"It was such a pleasure speaking with Mickey about rejoining the State Farm family! He was friendly, knowledgeable and patient! He was sure to answer ALL of my questions, follow up on the questions he didn’t have an answer for and express compassion for my family’s needs."
We responded:
"Thank you, Regina! I'm delighted to hear about your positive experience with Mickey. It's wonderful that he was able to address your questions and show genuine care for your family's needs. We appreciate your feedback and are here for any future assistance you might need. Thanks for choosing us!"
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Jesse Peters

August 13, 2025

5  out of  5
rating by Jesse Peters
"I highly recommend to anyone looking for reliable insurance with exceptional support! I couldn’t be happier with the service I’ve received for both my auto and home insurance. From the start, the process was quick, easy, and stress-free. DJ and the team went above and beyond to make sure I understood my coverage options, found the best rates, and answered all my questions without rushing me. Their customer service is top-notch—friendly, responsive, and truly invested in making sure I felt taken care of. It’s rare to find a company that combines great prices with such a personal touch, but they’ve nailed it."
We responded:
"Thank you, Jesse, for your wonderful feedback! I'm so happy to hear that you found our service both reliable and supportive. It's great to know that our team made the process smooth and stress-free for you. We always aim to provide a personal touch while ensuring you get the best rates. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Debbie Reeves

August 13, 2025

5  out of  5
rating by Debbie Reeves
"During my 20+ years with State Farm, I've dealt directly with Regina McAlister any time the agent was out of the office. She has always been prompt, efficient and friendly during my interactions on all of my HO, auto, boat and tractor insurance. Regina is very knowledgeable - one of the best Customer Service reps I've dealt with in any type of business."
We responded:
"Thank you for your review, Debbie! I'm delighted to hear about your positive experiences with Regina. Her dedication and expertise truly make a difference, and I'm glad she's been able to assist you so effectively over the years. If there's anything else we can do for you, just let us know!"
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Michael Boyd

August 9, 2025

5  out of  5
rating by Michael Boyd
"Beautiful place"
We responded:
"Thank you, Michael! I'm happy you found our office to be a beautiful place. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Tracy Street

August 8, 2025

5  out of  5
rating by Tracy Street
"Mickey helped me get cheaper insurance and better coverage. Easy process. Recommend highly"
We responded:
"Thank you, Tracy! I'm happy to hear that Mickey was able to assist you in finding more affordable insurance with improved coverage. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lisa Martin

August 6, 2025

5  out of  5
rating by Lisa Martin
"After some recent conversation with friends discussing umbrella policies , I emailed the office to ask some questions. Mickey promptly called me and gave me all the information I needed. He was amazing, got everything set up for me so quickly and was super friendly and professional. He was a pleasure to work with."
We responded:
"Thank you for your review, Lisa! I'm happy to hear that Mickey provided you with the information you needed and made the process smooth and enjoyable. Our team is dedicated to offering friendly and professional service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Kenia

July 31, 2025

5  out of  5
rating by Kenia
"La señorita Joselin me atendio muy bien. Muy contenta con su servicio. Gracias"
We responded:
"¡Gracias, Kenia! Me alegra saber que Joselin te brindó un excelente servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Becca Duffield

July 29, 2025

5  out of  5
rating by Becca Duffield
"⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mickey at State Farm Mickey was such an incredible help!! 🥰 I had just been talking about getting insurance, and the very next day, he reached out to me—talk about perfect timing! ❤️ I’m so thankful for him. A cool and unexpected moment: his name instantly caught my attention because it’s the same as my stepdad’s, who passed away when I was 12. I’m 31 now, so it really took me back in the best way. It felt like a sign, and the whole experience ended up being so positive. What was supposed to be a “quick phone call” turned into a 15-minute conversation—mostly because I’m not super tech-savvy and felt like an old lady trying to figure things out 😂. But Mickey was so patient, walked me through everything step by step, and made the whole process easy and stress-free. On top of that, the insurance was so much more affordable than anything else I’d come across. If you’re in need of insurance, do yourself a favor—save your time, save your money, and go to State Farm. Ask for Mickey! I truly hope your experience is just as amazing as mine. 🙌"
We responded:
"Thank you so much, Becca! I’m truly happy to hear that Mickey made such a positive impact on your insurance journey. It’s wonderful to know that his name brought back such meaningful memories for you. I’m really glad he was able to guide you through the process with patience and ease, making the experience much more enjoyable for you. If you ever need anything else or have any further questions, please feel free to reach out anytime!"
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Lauren Watson

July 16, 2025

5  out of  5
rating by Lauren Watson
"Josseline was extremely personable and gave great customer service!"
We responded:
"Thank you, Lauren! I'm happy to hear that Josseline provided you with excellent customer service. We appreciate your feedback and are always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
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Freeda Burris

July 15, 2025

5  out of  5
rating by Freeda Burris
"There are so many fantastic things I could say about Mickey Hough. Adding another automobile to our insurance policy was easy, quick, and stress-free thanks to him. He really stood out because of how professional he was, how much he paid attention to detail, and how great his customer service was. Mickey took the time to explain everything thoroughly and made sure we had the best coverage at the best price. These days, it's hard to find someone that really cares and goes the additional mile, but Mickey does. Mickey Hough is the best insurance agent you can find. He knows a lot, is trustworthy, and is really good at what he does. He is a real asset to his field!"
We responded:
"Thank you for your wonderful feedback, Freeda! I'm happy to hear about your positive experience with Mickey. His dedication to providing excellent service and ensuring you have the best coverage is something we truly value. We appreciate your kind words and are always here to help with any future insurance needs!"
Profile photo of Patrick Malone

Patrick Malone

July 11, 2025

5  out of  5
rating by Patrick Malone
"I've been using USAA for my auto and renters insurance policies for years, so I assumed the cost for coverage just wouldn't compare. Mickey was thorough, professional, and showed me just how wrong my assumption was. He's a good neighbor that helped me save money and stay covered. Thank you!!"
We responded:
"Thank you for your review, Patrick! I'm delighted to hear that Mickey was able to assist you in finding the right coverage and savings. It's wonderful to know that you feel supported and covered. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of EkH

EkH

July 9, 2025

5  out of  5
rating by EkH
"Easy, fast, painless. Thanks Mikey!!!"
We responded:
"Thank you! I'm happy to hear that Mikey made your experience easy and fast. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Genevieve Rishel

Genevieve Rishel

July 7, 2025

5  out of  5
rating by Genevieve Rishel
"In just 25 minutes Mickey was able to help me set up all the insurance I need! He was polite, helpful, patient, understanding, and helped me get great deals and rates on my insurance bundle. I couldn’t ask for a better provider! Thanks Mickey!!!"
We responded:
"Thank you, Genevieve! I'm so happy to hear that Mickey was able to assist you efficiently and provide you with the insurance coverage you needed. It's wonderful to know you found the service polite and helpful. We appreciate your feedback and are here for any future needs or questions. Thanks for choosing us!"
Profile photo of Tyler Hayes

Tyler Hayes

June 20, 2025

5  out of  5
rating by Tyler Hayes
"The process of quoting and onboarding as a new customer @ DJ Coomer State Farm has been phenomenal thanks to Mickey Hough. Very knowlegeable, super easy to contact, and above and beyond friendly. You can tell that the culture of this State Farm branch is one that demands teamwork and an extremely high level of customer service. Being a new customer, luckily I haven't had to go through the claims process yet, however, if it is as hands on and helpful as getting coverage, I am going to be very satisfied. I can't say enough good things about DJ Coomer State Farm and specifically Mickey Hough."
We responded:
"Thank you, Tyler, for your fantastic review! I'm delighted to hear that Mickey made your quoting and onboarding experience so positive. Our team is committed to providing exceptional service, and it's wonderful to know that Mickey's efforts reflect that. If you ever need assistance or have questions, don't hesitate to reach out. We’re here to help!"
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G25 CASTILLO

June 5, 2025

5  out of  5
rating by G25 CASTILLO
"Excelentes servicios y muy buen trato de parte de la señorita Josseline, la recomiendo para cualquier tipo de seguro que usted solicite."
We responded:
"¡Gracias! Me alegra saber que recibiste un excelente servicio de Josseline. Estamos aquí para ayudarte con cualquier necesidad de seguro que tengas. ¡Gracias por recomendarnos!"
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christina

June 4, 2025

5  out of  5
rating by christina
"Mickey was very patient and easy to talk to regarding any questions I had whether on price or budget wise what I could work with and what I wanted in terms of coverage."
We responded:
"Thank you for your review, Christina. I'm happy to hear that Mickey was patient and approachable in addressing your questions about pricing and coverage. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need assistance in the future, feel free to reach out!"
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Marie Hayman

May 29, 2025

5  out of  5
rating by Marie Hayman
"Mickey has been so helpful! I had lots of questions and he helped me with everyone. Looking forward to working with you office! Great experience."
We responded:
"Thank you, Marie! I'm glad Mickey was able to assist you with all your questions. We're happy to have provided a great experience for you. If you need anything else, our office is here to help!"
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Racquel Malcolm

May 27, 2025

3  out of  5
rating by Racquel Malcolm
"I am still processing.."
We responded:
"Thank you, Racquel, for sharing your experience! Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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Emily Parker Shook

May 23, 2025

5  out of  5
rating by Emily Parker Shook
"Ms. Gina McAlister continues to exemplify extraordinary customer service from State Farm. No matter when I call, she is always quick to respond and take care of my requests. She is friendly, knowledgable and prompt. I would highly recommend this office just for Gina alone! Emily P."
We responded:
"Thank you, Emily, for sharing your experience! I'm delighted to hear about the exceptional service Gina has consistently provided. Her dedication to helping you swiftly and positively is truly appreciated. If you ever need further assistance or have any questions, please feel free to reach out to our office."
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John Brown

May 22, 2025

5  out of  5
rating by John Brown
"Mickey Hough was extremely prepared to help me with my new home owners policy. Thank you for the smooth transaction and getting me setup with State Farm."
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Mickey was able to assist you with your new policy. We appreciate your trust in us and are here for any future needs or questions you might have."
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Nadia Clarke

May 22, 2025

5  out of  5
rating by Nadia Clarke
"Our agent was Mickey. He made the process seamless. He explained everything and answered our questions. He also shared information we wouldn't have think about. Because of his exceptional service, we will also be looking into life insurance. Thanks Mickey you rock!."
We responded:
"Thank you, Nadia, for sharing your experience! I'm glad to hear that Mickey made the process seamless and provided valuable information. It's wonderful to know you're considering life insurance with us as well. If you have any more questions or need further assistance, feel free to reach out. Mickey and our office are here to help!"
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Ashley May

May 7, 2025

5  out of  5
rating by Ashley May
"Micky, was amazing throughout the entire process. Everything was super easy and quick. Their premium was also significantly less than anyone else despite my unfortunate driving record. Thank you State Farm you are truly an amazing company with FANTASTIC 10 star agents!"
We responded:
"Thank you, Ashley, for your wonderful feedback! I'm delighted to hear that Micky made the process smooth and efficient for you. It's great to know we could offer a competitive premium despite the challenges. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
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Kelly Sheehan

May 7, 2025

5  out of  5
rating by Kelly Sheehan
"Mickey made the dreaded hassle of insurance shopping a breeze! Highly recommend him & the wonderful team at DJ Coomer State Farm."
We responded:
"Thank you, Kelly, for your kind words! I’m glad Mickey and our team were able to make your insurance shopping experience go smoothly. We appreciate your recommendation and are available if you have any questions in the future. "
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Davaska Smith

May 7, 2025

5  out of  5
rating by Davaska Smith
"Was a pleasure working with Mickey. Made the whole process easy. Will definitely recommend"
We responded:
"Thank you, Davaska, for sharing your experience! I’m glad Mickey made the process easy for you. Your recommendation means a lot to us. If you have any questions, feel free to reach out!"