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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wayne Phillips

Wayne Phillips

December 1, 2025

5  out of  5
rating by Wayne Phillips
"My wife and I just went to our agents office and we reviewed all of our existing State Farm coverage with Josseline and she is awesome. She took her time and explained everything and answered all our questions. I feel secure in the fact that if we should suffer a loss we have the folks at DJ Coomers office to take care of us."
We responded:
"Thank you, Wayne! I'm happy to hear that you and your wife had a great experience with Josseline. It's wonderful to know that you feel secure with the coverage and support from our office. If you ever have more questions or need assistance, we're here for you!"
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Rachel Stanakis

November 26, 2025

5  out of  5
rating by Rachel Stanakis
"I had a great experience with DJ Coomer State Farm - Mickey Hough helped me transfer my state farm coverage to Tennessee, he was fast and so helpful. He helped make this process stress free!"
We responded:
"Thank you, Rachel! I'm happy to hear that Mickey was able to assist you efficiently and make your transition to Tennessee smooth. Our team is always here to make your experience as stress-free as possible. Let us know if there's anything else we can do for you!"
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James

November 25, 2025

5  out of  5
rating by James
"Very pleasant and helpful insurance agent. Was able to answer all my questions in a clear and concise manner, which is why I switched my auto insurance to him."
We responded:
"Thank you for your review, James! I'm happy to know that you found the service pleasant and helpful. It's great to hear that the clarity and conciseness of the information provided made a positive impact on your decision. If you have any more questions or need assistance in the future, feel free to reach out!"
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Sarah Tucker

November 25, 2025

5  out of  5
rating by Sarah Tucker
"Charles is the agent that helped me out and he was great. He was very willing to work with my time frame of Availability to talk through different quotes. He was very knowledgeable about all the different discount I was eligible for and made my transition back to State Farm very seamless and easy. Thanks Charles!"
We responded:
"Thank you, Sarah! I'm happy to hear that Charles was able to assist you so effectively and make your transition back to State Farm smooth. We appreciate your feedback and are always here to help with any questions or needs you might have. Thanks for choosing us!"
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Elena Bozzone

November 25, 2025

5  out of  5
rating by Elena Bozzone
"Josseline Acevedo Was super helpful!"
We responded:
"Thank you, Elena! I'm happy to hear that Josseline was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can do for you!"
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Debra Godbey

November 24, 2025

5  out of  5
rating by Debra Godbey
"I would highly recommend DJ Coomer for your insurance needs, very professional, efficient with quotes and coverage. If you looking for insurance with great coverage and great prices and someone who is going to go the extra mile to help, DJ is your agent."
We responded:
"Thank you, Debra! I'm happy to know you found our service professional and efficient. It's wonderful to hear that you're satisfied with the coverage and pricing. If you ever need anything else, feel free to reach out!"
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Racquel Malcolm

November 24, 2025

5  out of  5
rating by Racquel Malcolm
"I want to take a moment to highlight the exceptional service I consistently receive from my insurance agent, Mickey. His customer service is truly spectacular. He always goes above and beyond to assist me, and his flexibility—especially when I call on short notice—is something I deeply appreciate. No matter the situation, Mickey is always happy to help, and you can genuinely feel the smile and positivity in his tone whether it’s over the phone or during a face-to-face visit. I am extremely impressed with his professionalism, patience, and dedication. I strongly believe Mickey is a true asset to State Farm. They are indeed very fortunate to have him on their team."
We responded:
"Thank you, Racquel, for sharing your experience! Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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Andrea Cooksey

November 20, 2025

5  out of  5
rating by Andrea Cooksey
"Great Customer Service and was very patient with me making sure I understood everything clearly."
We responded:
"Andrea, thank you for your kind words! I'm happy to hear that you appreciated the customer service and patience you received. Our office is dedicated to ensuring everything is clear and understandable for our customers. If you have any more questions or need assistance, feel free to reach out anytime!"
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Carly O'Connor

November 19, 2025

5  out of  5
rating by Carly O'Connor
"Charles was awesome! He helped me find the best policy for my price range, an thoroughly explained all of my options. Plus was pretty funny and personable!"
We responded:
"Carly, thank you for your fantastic feedback! I'm happy to hear that Charles was able to assist you in finding the right policy while making the experience enjoyable. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
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Johnny, Huddleston

November 17, 2025

5  out of  5
rating by Johnny, Huddleston
"Gina was great in helping us with our flood renwal. It was complicated due to the government shutdown but she persisted and helped us. We highly recommend her and this office for insurance needs."
We responded:
"Johnny, thank you for your wonderful feedback! I'm happy to hear that Gina was able to assist you with your renewal despite the challenges. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Leisa Huddleston

November 17, 2025

5  out of  5
rating by Leisa Huddleston
"I just want to brag on Gina. She has been so helpful and patient working on our flood renewal. It's been wild because of the government shutdown but she was diligent and helped us. I highly recommend this state farm office and especially Gina. It's a pleasure to have her as an insurance contact."
We responded:
"Thank you, Leisa! I'm happy to hear about your positive experience with Gina. She truly goes above and beyond to assist our customers, especially during challenging times like a government shutdown. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Kristin Paddon

November 12, 2025

5  out of  5
rating by Kristin Paddon
"Mickey Hough has exceptional customer service! He is kind and knowledgeable and made time to meet with us on a Saturday afternoon. I would highly recommend doing business here."
We responded:
"Kristin, thank you for your wonderful feedback! I'm happy to hear that Mickey provided you with exceptional service and was able to accommodate your schedule. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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Bailey Wertz

November 7, 2025

5  out of  5
rating by Bailey Wertz
"I have been working with Charles and he is the best! He is so quick to answer any question I may have and is very professional. Highly recommended reaching out to him for assistance."
We responded:
"Thank you, Bailey! I'm happy to hear that Charles has been providing you with quick and professional assistance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Courtney Fernandez

October 31, 2025

5  out of  5
rating by Courtney Fernandez
"Charles was very helpful and patient with us as we explored all of our options for insurance. He made it a very easy process which we greatly appreciate!"
We responded:
"Thank you, Courtney! I'm happy to hear that Charles was helpful and patient while assisting you with your insurance options. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Erika Hedtcke

October 30, 2025

5  out of  5
rating by Erika Hedtcke
"Mickey made adding a new home owners policy quick and easy! Very communicative. Thankful for his help!"
We responded:
"Thank you, Erika! I'm happy to hear that Mickey made the process of adding a new policy smooth and straightforward for you. We appreciate your feedback and are here if you need any further assistance. Let us know if there's anything else we can do for you!"
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Melaney Mckenzie

October 14, 2025

5  out of  5
rating by Melaney Mckenzie
"Gina was just great. She was patient and very help in answering all our queries. I really appreciate her honest opinion and advice. Thanks Gina keep up the good work."
We responded:
"Melaney, thank you for your wonderful feedback! I'm happy to hear that Gina was able to assist you with patience and honesty. Your appreciation means a lot to us. Let us know if there's anything else we can do for you!"
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Ursula Dean

October 10, 2025

5  out of  5
rating by Ursula Dean
"Mickey is the best, he’s polite and patient which any customer would absolutely appreciate when dealing with auto & home insurance needs"
We responded:
"Thank you, Ursula! I'm happy to hear that Mickey's politeness and patience made a positive impact on your experience with your insurance needs. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Teashea White

October 7, 2025

5  out of  5
rating by Teashea White
"Today was a wonderful very pleasant day in the office. I went to get my Notary bond and I was greeted at the door by Mr. Chris R. he helped me very well and was accompanied by Dj Coomer. I was in and out, I am thankful for their customer service. I am very satisfied with my agent. Today I called the office to see if my windshield would be covered under insurance. I spoke with Gina she was so informative and sincere about helping me with this situation. I recommend this insurance company the staff is very professional dependable. Regina is the very best receptionist at Statefarm, she's on top of her job. Thanks again for all your help."
We responded:
"Thank you so much, Teashea! We are so glad to be your insurance agent of choice! Thank you for your business!"
Profile photo of Larry Boyce

Larry Boyce

October 6, 2025

5  out of  5
rating by Larry Boyce
"Charles was professional and able to meet all my homeowner and vehicle insurance needs. Highly recommend!!!"
We responded:
"Thank you, Larry! I'm happy to hear that Charles provided professional service and met your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Lore Arita

Lore Arita

September 27, 2025

5  out of  5
rating by Lore Arita
"Excelente atención y muy buen servicio , gracias"
We responded:
"¡Gracias, Lore! Me alegra que hayas recibido una excelente atención y servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of zakiya mon'ae

zakiya mon'ae

September 25, 2025

5  out of  5
rating by zakiya mon'ae
"very sweet and gets the job done with no problem very good with beginners"
We responded:
"Thank you, Zakiya Mon'ae! I'm happy to know that you found our service helpful and accommodating. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Tony J

Tony J

September 25, 2025

5  out of  5
rating by Tony J
"Charlie was very thorough and made sure I knew all my life insurance options so I could choose the best one for my circumstances"
We responded:
"Thank you, Tony! I'm happy to hear that Charlie provided you with a comprehensive overview of your life insurance options. Our team is committed to ensuring you have all the information you need to make the best decisions. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Lisa Groce

Lisa Groce

September 25, 2025

5  out of  5
rating by Lisa Groce
"I worked with Mickey Hough. I was so appreciative of his knowledge and kindness. He did not rush me for a decision but kept in contact with me if I had questions. This is the first time in 40 years we have changed our policies so it was a big move for us. Mickey had every answer to my questions and I feel confident we have made the correct decision. THANK YOU MICKEY!"
We responded:
"Thank you, Lisa! I'm happy to hear about your positive experience with Mickey. It's wonderful that he was able to assist you with such a significant change and provide the support you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Kelvin Melendez

September 22, 2025

5  out of  5
rating by Kelvin Melendez
"Mickey was great in helping me get insurance for my mother. He was very professional and responded quickly. I would recommend to anyone"
We responded:
"Thank you, Kelvin! I'm happy to hear that Mickey provided such professional and prompt assistance with your mother's insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Larry Dowell

Larry Dowell

September 12, 2025

5  out of  5
rating by Larry Dowell
"Outstanding communication"
We responded:
"Thank you, Larry! I'm happy you appreciated our communication. We strive to provide excellent service and are glad it made a difference for you. Let us know if there's anything else we can assist you with!"